Effective Date: 8/1/2025
Welcome to The Story Grove! These Terms & Conditions govern your use of our website (thestorygroveco.com) and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms & Conditions.
1. General Terms
1.1 Agreement to Terms By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Shipping Policy, Returns & Exchanges Policy, and Privacy Policy.
1.2 Eligibility You must be at least 18 years old to make purchases on our website. By placing an order, you represent that you are of legal age to form a binding contract.
1.3 Business Information The Story Grove is operated by The Story Grove Company, located in Allendale, Michigan. For questions or concerns, please contact us at hello@thestorygroveco.com.
2. Product Information & Availability
2.1 Product Descriptions We strive to provide accurate descriptions and images of all products. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.
2.2 Clean Content Curation All books curated by The Story Grove are selected to meet our clean content standards, with a maximum rating of 2 on explicit content scales. This curation represents our subjective assessment based on commonly recognized content guidelines. While we carefully vet all books, individual sensitivity to content varies, and we cannot guarantee that all readers will find every book appropriate for their personal standards.
2.3 Wrapped Reads (Blind Date with a Book) Wrapped Reads are intentionally packaged to conceal the book title and cover. By purchasing a Wrapped Read, you acknowledge and accept that:
- You are purchasing a mystery book based solely on the genre and brief description provided
- The book will meet our clean content standards (0-2 spice rating)
- Returns are subject to our Returns & Exchanges Policy
- Book condition (new, like new, or gently used) will be clearly indicated at time of purchase
2.4 Book Boxes & Gift Components Our curated book boxes include a featured book plus a selection of gifts and accessories. Please note:
- Bookmarks, stickers, and small business and handcrafted gift items may vary based on availability
- We reserve the right to substitute comparable items of equal or greater value while maintaining the box’s overall theme and quality
- All substitutions will align with the box’s stated theme and price point
- Product images represent examples, and actual items may vary
2.5 Product Availability All products are subject to availability. We reserve the right to discontinue any product at any time. In the event that a product is listed but unavailable, we will notify you and offer a refund or suitable alternative.
3. Pricing & Payment
3.1 Pricing All prices are listed in U.S. Dollars (USD) and are subject to change without notice. The price charged for a product will be the price displayed on our website at the time of order placement.
3.2 Payment Processing We accept payment through Square and other payment processors. By providing payment information, you represent that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order.
3.3 Taxes Applicable sales taxes will be added to your order total based on your shipping address and current tax rates.
3.4 Payment Errors If a payment error occurs, we will contact you to resolve the issue before processing your order. We reserve the right to cancel orders if payment cannot be successfully processed.
4. Orders & Order Acceptance
4.1 Order Placement When you place an order, you will receive an email confirmation. This confirmation does not constitute our acceptance of your order—it is simply confirmation that we received your order.
4.2 Order Acceptance We reserve the right to accept or decline any order for any reason, including but not limited to:
- Product availability
- Errors in product or pricing information
- Suspected fraudulent activity
- Issues with payment processing
4.3 Order Modifications & Cancellations Once an order has been placed, modifications may not be possible. To request order modifications or cancellations, please contact us immediately at orders@thestorygroveco.com. We will make reasonable efforts to accommodate your request if the order has not yet been processed or shipped.
5. Craft Market Sales
5.1 In-Person Purchases Products purchased at craft markets and in-person events are subject to these same Terms & Conditions, though payment processing and immediate product receipt differ from online orders.
5.2 Product Inspection Customers are encouraged to inspect products before purchase at craft market events. Returns for in-person purchases are subject to our Returns & Exchanges Policy.
6. Intellectual Property
6.1 Ownership All content on our website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of The Story Grove or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
6.2 Limited License You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:
- Reproduce, distribute, or create derivative works from our content without written permission
- Use our content for commercial purposes
- Remove any copyright or proprietary notices
- Use automated systems (bots, scrapers, etc.) to access our website
6.3 Trademarks “The Story Grove” and associated logos are trademarks of The Story Grove Company. You may not use our trademarks without prior written consent.
6.4 User-Generated Content By submitting reviews, comments, photos, or other content to our website or social media channels, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content for marketing and promotional purposes.
7. Limitation of Liability
7.1 Disclaimer of Warranties Our products and website are provided “as is” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.2 Limitation of Liability To the fullest extent permitted by law, The Story Grove shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use our products or website
- Any unauthorized access to or use of our servers or personal information
- Any bugs, viruses, or other harmful code transmitted through our website
- Any errors or omissions in content or products
7.3 Maximum Liability Our total liability to you for any claim arising from or related to these Terms & Conditions or your purchase shall not exceed the amount you paid for the specific product giving rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless The Story Grove, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:
- Your violation of these Terms & Conditions
- Your violation of any third-party rights
- Your use of our products or website
- Any fraudulent or illegal activity related to your account
9. Account Security
9.1 Account Information If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
9.2 Unauthorized Use You agree to immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from unauthorized account access if you have failed to protect your credentials.
10. Third-Party Links
Our website may contain links to third-party websites or services (including small business partners featured in our gift boxes). We are not responsible for the content, privacy practices, or terms of service of any third-party websites. Your interactions with third parties are solely between you and the third party.
11. Dispute Resolution
11.1 Governing Law These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.
11.2 Informal Resolution If you have any dispute with us, you agree to first contact us at support@thestorygroveco.com to attempt to resolve the dispute informally.
11.3 Jurisdiction Any legal action or proceeding relating to these Terms & Conditions shall be brought exclusively in the state or federal courts located in Ottawa County, Michigan, and you consent to the jurisdiction of such courts.
12. Modifications to Terms
12.1 Right to Modify We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website with an updated “Effective Date.”
12.2 Continued Use Your continued use of our website or purchase of products after changes are posted constitutes your acceptance of the modified Terms & Conditions.
12.3 Material Changes For material changes to these terms, we will make reasonable efforts to notify customers via email or website announcement.
13. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
14. Waiver
Our failure to enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing by us.
15. Entire Agreement
These Terms & Conditions, together with our Shipping Policy, Returns & Exchanges Policy, and Privacy Policy, constitute the entire agreement between you and The Story Grove regarding your use of our website and purchase of products.
16. Contact Information
For questions about these Terms & Conditions, please contact us at:
The Story Grove
5639 Country View Dr.
Allendale, Michigan 49401
Email: hello@thestorygroveco.com
By making a purchase or using our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
Last Updated: 11/6/2025